GOALS                                                    Date:_________                                                                                                                             Worksheet No.: 6.2 Motivated, educated, productive, and healthy team with high levels of personal growth, pride, and satisfaction Total customer satisfaction Competitive costs Strong position in emerging materials technology    1999  2000  2001  2002  2003 Financial Sales in $ Operating Profit (EBIT) Cash Flow Generated ($) Current Assets/Current Liabilities Customer Number of Customers Delivery Time (avg. days) % Complete on Time Market Share in Confectionary Mkt Internal Sales/Employee ($000) Cycle Time (days) Scrap Rate Innovation/Learning % of Sales from Products < 5 yrs old Training Hours/Employee/Year 14,800M >20% 500M >200% 175 12 >30% 980 24 <1% 15% 25 17,000M >20% >200% 185 12 >90% >30% 1,000 14 <1% 25 20,000M >20% >200% 190 12 >30% 1,000 14 <1% 30 24,000M >20% >200% 195 7 >30% 1,000 <10 <1% 30 28,000M >20% 1,000M >200% 200 7 >95% >30% 1,000 <10 <1% 25% 40

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